Recreated by Rey – Return Policy

Effective Date: 11/19/25

At Recreated by Rey, every piece is handmade and uniquely reworked. Because of the nature of our sustainable and one-of-a-kind items, all sales are final.

We do not accept returns, exchanges, or cancellations once an order has been placed.

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Order Issues or Problems

We want you to love your item. If your order arrives damaged, incorrect, or with any unexpected issue, please contact us within 3 days of delivery so we can help.

📧 Email: reyna@recreatedbyrey.com
(include your order number + photos of the issue)

We will review each situation individually and make it right if the mistake was on our end.

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Custom & Handmade Pieces

Because each item is reworked, sizing, stitching, and color variations may occur. These features are part of the handmade process and are not considered defects.

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Lost or Stolen Packages

Once your order is shipped, we are not responsible for lost or stolen packages. Please contact your local USPS or delivery carrier for assistance.